MESSAGING
The #1 communications channel today. It is imperative for businesses to engage with customers using messaging.
MOBILE
Mobile is everywhere. Smart devices unlock powerful, new ways to bring in context about the consumer.
INTELLIGENCE
NLP and advancements in AI have enabled seamless blending of automation (bots) and humans.
Growth in use of smart devices will drive innovative change in self-service efficiency. Chatbots look to replace simple, repetitive tasks. And the millennial generation will demand a completely new, personalized approach. If you are a leading brand that is eager to deliver an innovative, personalized and conversational customer service experience for your mobile consumer, we can help.
Re-Imagine Customer Service
2017 promises to be an inflection year for customer service.
SMART MESSAGING
Your customers want to interact with you via mobile messaging.
Qlue delivers a first-class messaging service cloud that makes it easy to delight them.
SEAMLESS INTEGRATION
You need a service that meshes simply and swiftly with your back-end systems.
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Qlue provides pre-built connectors for seamless enterprise integration.
BROAD REACH
You need a solution that connects with customers wherever they are.
Qlue delivers a rich and portable experience across all the popular messaging channels.
You want to bring digital transformation to customer service.
Qlue intelligently combines automation and agents to scale your reach without escalating costs.
INTELLIGENT AUTOMATION
Introducing Qlue
Qlue was built from the ground up as an AI and rules-based conversational framework to support any customer service interaction - self-service, FAQs, or complex problem resolutions. The Qlue Conversation Cloud can leverage and extend existing enterprise applications and processes to deliver a broad-reaching messaging-based customer engagement channel.
Qlue enables leading brands to build personal relationships with their consumers by bringing service to where they are today.